Privacy Policy

1. Introduction

Welcome to FACT GPS ("we", "our", or "us"). We operate the FACT GPS mobile application (the "App") and the fleet management platform at factgps.com and manager.factgps.com.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App and services. By using FACT GPS, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, phone number, and company name provided during registration.
• Vehicle & GPS Location Data: Real-time and historical GPS coordinates, speed, heading, and route data of tracked vehicles.
• Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Log files, feature interactions, session duration, and crash reports.
• Communications: Messages or requests you send to our support team.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the fleet management platform and App.
• Display real-time vehicle locations and generate fleet reports on your dashboard.
• Send alerts, notifications, and geofence breach warnings.
• Authenticate users and protect account security.
• Improve App performance, fix bugs, and develop new features.
• Respond to customer support inquiries.
• Comply with legal obligations.

4. Location Data

FACT GPS is a GPS tracking service. The App collects precise location data from GPS devices installed in vehicles. This data is the core function of the service and is collected continuously while the service is active.

Location data is accessible only to authorized account holders (fleet managers) and is used solely for fleet tracking and management purposes. We do not sell or share location data with third parties for advertising purposes.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share data only in the following circumstances:

• Within your organization: Fleet data is shared with authorized users on your account.
• Service providers: Trusted third-party providers (hosting, maps, analytics) who process data on our behalf under strict confidentiality agreements.
• Legal requirements: When required by applicable law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred with appropriate notice.

6. Data Retention

We retain your personal data and vehicle tracking history for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

Upon account termination, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

7. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure server infrastructure, access controls, and regular security audits to protect your information from unauthorized access, alteration, or disclosure.

No method of transmission or storage is 100% secure. We encourage users to use strong passwords and to notify us immediately of any suspected unauthorized access.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your personal data (right to erasure).
• Restrict or object to certain processing activities.
• Export your data in a portable format.

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

FACT GPS is intended for business use only and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Third-Party Services

The App may use third-party services such as mapping providers and analytics tools. These services have their own privacy policies and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the App or by email and update the "Last Updated" date at the top of this page.

Continued use of the App after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: